Frequently Asked Questions

How are rates determined?

Our rates are very competitive for the area and the additional amenities provided.  The Basing rates for 1 – 4
guests allows us to keep our rates lower by only charging for the number of guests in your party.  The
additional $10 per guest beyond 4 guests goes for additional cleaning, supplies and utilities consumed by
the additional guests.  

Taxes:

We do not charge administration or booking fees to your rental. We are required to collect Georgia lodging
taxes (7%) and Fannin County lodging tax (3%).  We do not charge tax on the cleaning fee as this is a
service we contract with another company.   

Damages to Property:

We use the credit card in the name of the guest who signed the rental contract as security for damages.  The
rental contract specifies that any damages are the responsibility of the renters and will be charged to that
card.  It is best to call and inform us immediately if any damage occurs so we can come to a fair agreement.
A $175 deposit is required if not using a credit card for payment.  This is a true damage deposit and will not
be credited toward your stay.

The check for the deposit  will be returned within 2 weeks after your departure provided no damage has
occurred during your visit and all polices have been followed.

Loss of Deposit or Additional Charges to Your Credit Card:

We want you to have the best possible time during your visit.  Please contact us as soon as possible if any
damage has occurred.

All check-in and checkout procedures must be followed, and the property must be left clean and undamaged.
Failure to follow the posted check-in and checkout procedures may result in additional charges to your credit
card provided for your reservation.  As per the rental agreement, we reserve the right to bill for additional
cleaning or repairs. Please review the information guest book provided in the cabin and follow all procedures,
rules, and precautions.    

It is ESSENTIAL that upon arrival you report any damages, or housekeeping issues immediately. After hours
contact  information will be provided when your reservation is confirmed.   

Our cabins are privately owned homes. The cabins are beautifully furnished and well maintained.  These
homes require a significant investment by the owner.   It is our mission to keep them this way.

NO PARTIES WILL BE ALLOWED.   Please remember that these are our second homes.  Although all the
cabins are  private and provide seclusion, we know all our neighbors who promptly report any issues with
Guests.  

Hot Tubs:

Every cabin offers a hot tub.  It is our policy to drain, sanitize and refill the hot tub between guests. We
chemically treat the water at this time to maintain water purity.  At times, we only have 4 hours between guest
departure and arrival.  If a group is checking out immediately before you check-in, the water temperature will
be below 100 degrees when you arrive.   


Cabin Amenities:
We own our cabins, however, each offers a different amenities package.
Please review the amenities list on each cabin webpage.  
All cabins offer multiple TVs, DVD, VCR, stereo, pool table and are equipped with satellite TV.  Pay Per View
movies cannot be ordered. This is blocked by the owner and we are not able to change it.


Cabin Accessibility:

Our cabins are located in Foxfire Estates on the side of on Foxfire Mountain off Bullen  Gap Road, three
miles from  Blue Ridge.  Bullen Gap is partially paved.  The last 1.5 miles is gravel.  You do not need a 4x4 or
SUV, however, the gravel portion of the road can be bumpy and uneven.  Proceed with caution and drive
SLOWLY.  We are not responsible for damage to your vehicle or trailer so exercise caution.     Other guests
have towed trailers to our cabins so you should not have issues.  Please proceed with caution in and out of
the cabin driveways.  Do not attempt to enter the driveways if ice, snow or sleet occurs.  Allow amble room to
make turns in all driveways to avoid damage to your vehicles.  Please exercise caution when riding a
motorcycle!


What should you bring?

  • Cooler
  • Liquor, beer, wine  (note:  Fannin County is a “dry Georgia county”; hard liquor is not available for sale
    in the county at any time; alcohol sales of any kind are not permitted on Sundays throughout the State
    of Georgia; beer and wine are available in grocery stores M-Sat)
  • Sodas, bottled water
  • Food
  • Jackets, gloves, caps, etc. (winter wear)
  • Picnic blanket, vinyl tablecloth, towels, swimsuits or other water activity wear or gear (including old
    sneakers or foot wear for tubing, whitewater rafting, etc.)
  • Backpack
  • Hiking boots, socks
  • Jeans, hat
  • Fishing poles/tackle
  • Camera/batteries/film
  • Calling card for outgoing long distance calls
  • First Aid Kit
We provide linens, paper products and fully equipped kitchens plus hair dryers, soaps, shampoos and
conditioners.


Noise/Nuisances:

There is no new construction going on in Foxfire Estates.  However, owners do work on their cabins at times.  
Unfortunately, we have no control over this and have no way of knowing if or when a new project may begin.   
We can attest that our community is almost always quiet and serene.  
Our cabins are less then 3 miles from the Sugar Creek Raceway which can be heard on Friday nights from  
April through September.  They occasionally race on Saturday.  Please remember this track has been in the
Blue Ridge area for a long time and can be heard from most everywhere.  If you are into racing, this maybe
how you want to spend your Friday evening during the season.  They usually start at dusk and end by 11:00
PM.   


Wildlife:

Remember, we are located in the  mountains of North Georgia. You may encounter wildlife (deer, bears,
raccoons, foxes, bob cats, snakes and bugs of various types, including wasps and/or hornets, scorpions,
etc…).   Wildlife can be beautiful but only when viewed from a distance.  Please use common sense.   We
want you to be able to tell your story when you get home.  We don’t want you to  end up on the local news!  


Pest Control:

All of the cabins receive monthly pest control. However, the cabins are located in the woods, so you will very
likely see pests of different times around the property.

Winter is ladybug season in the North Georgia mountains. Everything possible will be done to reduce the
ladybug population in and around the property, however, during your winter stay you will most likely see
ladybugs in or around the cabin. Please know that this is just a sign of the season in higher elevations. (They
do not bite or sting.)

Scorpion’s are in the North Georgia Mountains and occasionally appear inside a cabin.  They will sting  if
provoked.  As a precaution keep all drains closed in bathtubs and sinks.  


Grocery Stores:

There are 2 full grocery stores here in town (Food Lion & Ingle's) where you should be able to find anything
you need. These stores sell beer & wine (Mon-Sat).  Please bring any specialty item with you.  


Alcohol:

REMINDER: This is a dry county, but you can purchase beer & wine (Mon-Sat) at the grocery stores and a
few novelty shops down town.  

No restaurant in town can serve alcohol, and those within in the city limits can not allow you to bring it in.
It is best to purchase alcohol in Ellijay on your way to Blue Ridge.   When heading North on 515, past the
shopping development with the Lowes, take a left at the stop light by the McDonald’s.  Hilltop Package store
is at the top of the hill and has most everything you could want.   If in doubt, bring it with you.  


Firewood:

Sunset Vista has a woodburning fireplace.  Firewood is provided October 1 - March 31.  Firewood is not
provided for outdoor fireplaces.

There may be  "fire starters" available, however, we do not promise to supply them so it is a good idea to
bring them along or purchase them on your way to the cabin.  

ABSOLUTELY NO LIQUID ACCELERANT IS ALLOWED!   These are very dangerous (to you and our
property).   YOUR FULL DEPOSIT WILL BE KEPT IF ONE IS USED.

The gas fireplaces at all cabins have instructions on how to light  the fire.


How do I  make a reservation?

Please call 1 877 376 5032 or request your dates via our reservation page request form.  Please call or
email if you are using a check.  The “Reservation Request Form” requires that you enter credit card
information before it can be submitted.  
We are happy to, and prefer, to speak with you directly so please do not hesitate to call us to finalize your
reservation.  We are available most any reasonable time.  
We will charge the full amount of your rental to your credit card.  Please call us if you are reserving far in
advance.  We can charge for one nights rental, by valid credit card which will secure your reservation with
the balance due 30 days prior to arrival.   

The person booking the cabin must be at least 25 years old and must be either the person, or spouse of the
person, whose name appears on the credit card provided.

Please note: Until we receive the credit card information and signed rental agreement to hold the cabin, you
do not have a reservation.


Payment of rental charges:

The entire amount if your rental will be charged when booking unless other arrangements have been made
with the owner.  

We accept Visa, Master Card, Discover, American Express.  Your credit card will be charged for any damage
or excessive cleaning required after your stay.  
You may pay your amount due by check provided we receive it at least 14 days prior to check-in.  A separate
deposit of $175 is required if using a check.  


Rental Rates:

Rates for each cabin will be listed on the website reservation page.
All rates are based on 1-4 guests. Please add $10 per night for each additional guest.
Please make sure to check the maximum number of guests allowed per cabin.  


CANCELLATIONS:

**ALL CANCELLATIONS MUST BE MADE IN WRITING
– E-MAIL, FAX or CERTIFIED MAIL.

Each cabin listed on our site is a privately owned home, consequently cancellations affect the owners
significantly.

All cancellations must be provided in writing via e-mail, fax or certified mail.

  • (30) or more days cancellation notice in writing is required prior to arrival date – ALL RENTAL MONEY
    Refunded less $25.00 cancellation fee.
  • Less than (30) days, but at least 14 days cancellation notice in writing prior to arrival date - ALL
    RENTAL MONEY, less one half of the Security Deposit ($87.50) will be refunded
  • Less than (14) days, but at least (7) days cancellation notice in writing prior to arrival date – ALL
    RENTAL MONEY, less $175.00  will be refunded.  
  • Less than (7) days cancellation notice in writing prior to arrival date – ALL RENTAL MONEY (including
    Security Deposit) will be forfeited.   


CHECK-IN / CHECK-OUT:

Check-in is at 3:00 PM.  Due to last minute bookings and the frequency in which customers choose to extend
their stay we can not commit to allowing an early check-in.

Please feel free to check with us on the day arrival and we will be happy to accommodate you if the cabin is
ready.

We use a key-less entry  system.  The entry code is re-programed each time for new rentals.  We use a code
that you will be familiar.  Our caretaker lives in the neighborhood and is available if you have any issues
getting into the cabins.  

Check-out is at 11:00 AM.  It is our mission to provide the cleanest cabins possible so that you will come back
again and again. This 4 hour window allows just enough time for the cabin to be cleaned and for the hot tub
to be drained, sanitized and refilled between guests.

Pets:

Dogs are allowed at Sunset Vista and Bear Valley Lodge providing they are under 40 pounds and you notify
the owner of the breed.  Your dog is your responsibility and you assume all liability.  
We have a strict no pet policy at Big Sky Lodge.

No Smoking:

We have a strict no smoking policy in all of our cabins!

Smoking is allowed outside on the porches and decks. Please, do not dispose of cigarette butts in the yard
or surrounding areas. If discarded butts are found, additional cleaning fees will apply.(Please do not
disregard these policies as it will result in the loss of your deposit.)